Quality Guarantee
Limited Warranty & Cabinet Care
Backed by our 5-Year Limited Manufacturer Warranty and detailed maintenance practices to keep your solid wood cabinetry beautiful for generations.
5-Year Limited Warranty Coverage
Cabinet Depot Direct warrants all cabinet boxes, doors, drawer glides, and hinges against material defects.
5 Years Warranty
Curbside Delivery Call
Warrants against wood structural joint failure, severe warping, and factory finish peeling or cracking under normal residential indoor climate conditions.
5 Years Warranty
Soft-Close Hinges & Glides
Full coverage on European concealed soft-close door hinges and undermount full-extension ball-bearing drawer glides.
5 Years Warranty
Plywood Box Construction
Guarantees 1/2" AA-grade plywood side panels, stretchers, and UV-coated interiors against delamination or structural breakdown.
Maintenance Protocols
Follow these simple guidelines to preserve the hand-rubbed luster and UV protective coat.
Daily Cleaning Routine
Use a soft microfiber cloth dampened with warm water and a mild non-abrasive dish soap. Wipe along the wood grain, then immediately dry thoroughly with a clean lint-free cloth.
Avoid Harsh Chemicals
Never use ammonia, bleach, citrus-based cleaners, abrasive scouring pads, or solvent solvents. Avoid spray furniture polishes containing silicone waxes.
Indoor Humidity Balance
Maintain indoor relative humidity between 35%–55%. Solid wood naturally expands and contracts with extreme seasonal humidity fluctuations.
Protect From Direct Sunlight
Direct UV rays over time naturally mature painted and stained finishes. Use window blinds or UV film on sunny kitchen exposures.
Immediate Spill Clean Up
Clean liquid splatters near the sink, dishwasher, and trash pull-outs immediately to prevent water standing on bottom face frame rails.
Daily Cleaning Routine
Use a soft microfiber cloth dampened with warm water and a mild non-abrasive dish soap. Wipe along the wood grain, then immediately dry thoroughly with a clean lint-free cloth.
Frequently Asked Questions
Details on how to file a warranty claim and what is covered.
How do I file a warranty replacement claim?
To file a claim, email warranty@cabinetdepotdirect.com with your original sales invoice number, a brief description of the issue, and 2-3 clear high-resolution photos showing the affected cabinet panel or hardware. Our warranty team will review and respond within 2 business days.
Are minor natural wood grain variations covered under warranty?
Natural wood characteristics such as grain variation, mineral streaks, or subtle stain absorption differences are inherent to genuine hardwood and reflect natural beauty rather than manufacturing defects.
Does the warranty cover outdoor kitchen installations?
No. Our cabinets are engineered strictly for climate-controlled indoor residential applications. Installation in outdoor environments or non-temperature-regulated spaces voids the warranty.
Questions About Your Cabinet Warranty?
Our customer service specialists are available to answer warranty coverage questions or assist with touch-up kit orders.
